T.S. Studios

T.S. StudiosT.S. StudiosT.S. Studios
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T.S. Studios

T.S. StudiosT.S. StudiosT.S. Studios

Signed in as:

filler@godaddy.com

  • Home
  • Shop
  • Gallery
  • Commissions
  • Contact
  • Shop policies
  • Shipping/Returns/Refunds

Account


  • Orders
  • My Account
  • Sign out


  • Sign In
  • Orders
  • My Account

Shipping, Returns and Refund Policy

Shipping 

  • Items will be shipped via the United States Postal Service or UPS within the stated 5-7 business day allotment(exclusions apply to custom and pre-order items). Tracking is provided. Once the item is in the hands of USPS or UPS, it is their responsibility to make sure it is delivered to you. 
  • I am not responsible for items considered lost, missing, misdelivered, or stolen
  • Customs and import taxes for international purchases. Buyers are responsible for any and all customs and import taxes that may apply.
  • Seller is not responsible for delays due to customs 


Returns and Refunds

  • Returns are accepted up to 7 days after verified delivery. 
  • Return shipping costs are to be paid in full by the BUYER and include verified tracking. 
  • Refunds will be issued only AFTER items are received and inspected by the seller.
  • Items must be returned  in the same shape as they were delivered. 



NON- Returnable Items

  • Non-returnable items include

  1. Original Art
  2. Embellished canvas prints
  3. Custom Commissions
  4. Sale/discounted items  


Cancellations

  • Cancellations must be made within 48hrs after purchase.


Contact

  • To submit a Return/Refund/Cancellation request please contact me at 

  1. Tabatha@tsstudios.art
  2. Provide name, address, order number and reason for the request. 
  3. Please allow up to 24hrs(Monday-Friday) for a response.
  4. If requests are made on a Friday, please expect an email on Monday unless that day falls on a national holiday.  


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